Ask Betsy about admissions.
Admissions, enrollment, registrar requests, IT support: ask Betsy a question or ask for a form, and she'll hand it to you directly. You can write in English, Tagalog, Cebuano, or other languages.
Betsy Bet it's easy.
UV-Assist
Campus help when you need it
Get quick access to trusted university information while keeping a path open to human assistance.
Knowledge Search
Find relevant information from the University's maintained knowledge base.
Forms & Documents
Ask for a form by name and Betsy hands you a ready-to-fill copy right in the chat.
Multilingual
Ask in English, Tagalog, Cebuano, or other languages. Betsy replies in the language you use.
Human Escalation
Questions requiring staff assistance can be routed to the appropriate University office.
How it works
Ask. Retrieve. Respond. Escalate.
Betsy first searches the University's maintained knowledge base. When the system has sufficient confidence, it provides a grounded response, including handing over a form when that's what you asked for. When confidence is too low or the request requires human assistance, the conversation can be escalated.
Ask your question
Ask Betsy about campus services, procedures, requirements, and policies or ask for a form directly.
Betsy retrieves information
The system identifies the user's intent and retrieves the matching knowledge-base entry (answer or downloadable form).
Receive an answer, a form, or human assistance
High-confidence questions receive an automated answer or a downloadable form. Low-confidence or complex inquiries can be escalated.